We understand that sometimes life’s unexpected events arise that prevent us from keeping our original scheduled appointments (such as illness, travel, or other emergency situations). If this happens, we ask that you email (firstname.lastname@example.org) or call (513.492.2470) us 48 hours prior to the scheduled date in order for us to be able to reschedule your appointment.
We are able to provide a one-time reschedule if you notify us a minimum of 48 hours prior to your appointment. Additional reschedules will require a fee of $150 per occurrence, and are subject to schedule availability.
Your session fee is non-refundable; however, you may apply it towards your rescheduled date if completed within 6 months of the original session date.